Citizen’s Charter

Provides students with quick access to academic resources, announcements, campus services, and tools to enhance their university experience.

Mandate

As the national university, a public and secular institution of higher learning, and a community of scholars dedicated to the search for truth and knowledge as well as the development of future leaders, the University of the Philippines shall perform its unique and distinctive leadership in higher education and development.

Service Pledge

Having a key role in the governance of the country’s national university, the UP System Administration pledges adherence to:

  • Transparency and accountability, as the University fulfills its mandate in teaching, research, and public service;
  • Efficiency in its operations, to ensure the ease of doing business with the transacting public, its faculty and staff, and other stakeholders, such that it shall constantly reengineer its systems and processes, develop the competencies of its employees, and introduce timely and relevant technological solutions;
  • Promptness of service delivery, such that all clients/applicants or requesting parties who are within the premises of the office or agency concerned prior to the end of official working hours and during lunch break shall be attended to;
  • Responsiveness to the changing needs of its CUs and UP PGH in line with academic excellence and quality healthcare, demands from higher education institutions (HEIs), and the government's goals of economic growth and nationbuilding.

MISSION

The University of the Philippines System Administration, with its eight (8) Constituent Universities (CUs), is committed to serving the people by means of teaching, research, and public service, as well as quality health care through the UP Philippine General Hospital (UP PGH).

VISION

A great university, taking a leadership role in the development of a globally competitive Philippines. Driven by: Academic excellence and operational excellence; Strong research and creative capability, supported by an expanded graduate program and geared to addressing the country’s problems; Excellent faculty and staff working in an environment conducive to outstanding performance and high productivity; The best and brightest students from across the country prepared for successful careers and responsive citizenship; Strong support from the alumni and other stakeholders; High visibility and effective public service; Modernized physical facilities and technological infrastructure for teaching, research and administration; and Financial sustainability achieved by resource generation and administrative efficiency, while preserving its public character.

Citizen’s Charter